Privacy and Cookie Policy

Privacy policy

Faversham House values your privacy and confidentiality. We will not divulge your email address or other personal information to third parties without your explicit consent. You have the ability to opt out from communications about related products and services from Faversham House, and from communications from selected third parties. However, as a registered user of one of our sites, Faversham House Ltd, needs to be able to contact you in relation to the products and services offered. If you do not wish to receive ANY contact from Faversham House Ltd, please do not register to our sites, or cancel any registrations you have with us. Once registered, you will be able to delete your details from our database, or change your communications preferences at any time.

Credit card security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. Faversham House Ltd does not store unencrypted credit card details.

Cookie policy

All Faversham House Ltd websites use cookies for a variety of purposes. These include enabling users to login to their account, differentiating between new and returning users for the purposes of site traffic analytics, and controlling the frequency and targeting of advertising.

Additionally our sites may deliver third party cookies via third party advertising or applications such as social media sharing buttons - these do not fall within our control.

More about cookies on our sites

The cookies we use on this site include:

Essential cookies

These allow users to have services like shopping baskets or e-billing etc.
ASPSESSIONID - ? stores ASP session details for users, e.g. maintaining logged in state
Performance cookies
These are anonymous cookies used for website improvement services, like web analytics, gauging advert response rates and error management
__utma - Google, This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred
__utmb - Works with __utma
__utmc - Google, calculate how long a visit takes
__utmz - Google, where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were

Functionality cookies

They control user preferences like website personalisation, layout of the page, and the storing of user IDs
poll000 - this prevents users from voting more than once in a poll
lastVisit - last time the current logged in user visited the site, used to display reminders etc
Edie_RefID - stores a code used to check if current logged in user is logged in/valid
UserID - stores a user ID, used with hash key to validate logged in user
country - numeric value used for translation purposes
ch - last, or currently selcted channel for all/current user

Targeting/advertising cookies

__gads - set by DFP/Doubleclick for every user. This enables us to control the targeting and frequency of advertising. We also use Advertpro for adserving and this may also deliver a cookie for the same purpose

Controlling cookies

You can use your browser settings to control or block cookies from all sites or from individual websites. For more information on how to do this, see:

Behavioural advertising

You may be shown advertising on other websites via the Google Display Network, as a result of visiting this site. If you are concerned about behavioural advertising and how to control or prevent it, please see for more information.

We allow third-party companies, including AddThis, to collect certain anonymous information when you visit our websites. These companies may use non-personally identifiable information during your visits to our websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. To learn more about this behavioral advertising practice, you can visit

Third party cookies

It is possible that cookies are also delivered via third party adverts or links on our sites. These do not come under our control and are therefore not covered by our cookie/privacy policy. However any such cookies would not have access to any personal data stored by this website.