Terms & Conditions

Delivery schedule

For magazine subscriptions, you will receive the next issue of the magazine(s) following the date of your subscription.

For books and reports where Faversham House acts as a sales agent for the original publisher, the original publisher will be responsible for delivery and their terms and conditions will be specified individually for each relevant item.

Tax charges

Magazine subscriptions and books are not subject to VAT.

Credit card security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. Faversham House Ltd does not store unencrypted credit card details.

Privacy policy

Faversham House Ltd does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns policy

Books and reports

For books and reports where Faversham House acts as a sales agent for the original publisher, the refunds and returns policy will be specified individually for each item.

Magazines

All subscriptions to magazines published by Faversham House Ltd, may be cancelled at any time. You will be refunded pro rata for any issues not yet sent out upon receipt of your written notice of cancellation, minus a £10 administration fee.

Notice may be given as follows:

FH Customer Services
Abacus e-Media
3rd Floor North,
Chancery Exchange,
10 Furnival Street,
London,
EC4A 1YH

Tel: 020 8955 7045
Email: fhcustomerservices@abacusemedia.com