FAVERSHAM HOUSE LIMITED Awards Tables and Corporate Hospitality Packages Terms & Conditions

Revised May 2022

Table and corporate hospitality bookings payment

You can pay for your booking of a table, multiple places or corporate hospitality package online via card payment when completing your booking, or upon invoice by contacting our Event management team on nicolagilman@fav-house.com at time of booking to request an invoicing option. Invoice payments must be received by Faversham House Ltd within 30 days of the invoice date or by close of business one calendar month before the Event, whichever is the earlier. Please note discount codes are not available on these bookings, except where expressly stated. This includes all early booking rates and promotional offers.

If you have not received email confirmation of your booking within 14 days of the Event, please contact our Event management team on nicolagilman@fav-house.com as they may not have received your booking. We are not responsible for the non-arrival of information.

Special requirements

You will receive a form electronically with your joining instructions requesting guests’ names and contact details, access and dietary requirements (for tables included in gold hospitality packages), and seating arrangements. You must complete and return the form to the registration contact by the date stated on it, or guests’ requirements may not be able to be met, or only for further charges

Accommodation is not included in the fee.

At the Event

Any opinions expressed or statements made by speakers or other attendees at the Event are in their personal capacities and are not made or expressed on Faversham House’s behalf.

If we reasonably consider your behaviour or that of any of your guests is inappropriate, disruptive, offensive, dangerous or illegal, we may ban you or them from further participation in the Event without a refund and ask you or them to leave the Event and/or the premises. We have a zero tolerance of abusive behaviour to our staff, the venue’s staff and fellow guests or attendees.

Lighting and special effects

It is the responsibility of the party booking a physical table to inform their guest(s) that special effects, including strobe lighting, may be used on the night.

Changes by us

We reserve the right to make changes to the programme, location, and/or speakers for the Event without prior notice.

We reserve the right at our sole discretion to abandon, cancel, suspend or postpone the Event in whole or in part and/or change date and/or Venue due to circumstances beyond our control which may (in our sole opinion) affect the health and safety of participants, the availability of the Venue or the success of the Event. If the Event is abandoned or cancelled, bookings will be transferred to a new date and/or venue. If you are unable to attend at that time or place you may receive a credit for a future event (valid for 12 months from the original date of the Event).

Except as stated below, we will not offer refunds to attendees due to circumstances affecting the Event, or your ability to attend it, which are outside our control. We will not in any circumstances be liable for any travel, accommodation or other expenses incurred as a result of any abandonment, cancellation, suspension or postponement of the Event.

Cancellations

Cancellations must be made in writing (email is acceptable) to the registration contact. Cancellations received no later than six weeks before the Event date will be refunded, less an administrative charge. This will be deducted from any due refund or invoice (as appropriate). We do not accept cancellations received less than six weeks before the Event date.

Liability

Except in the case of death or personal injury caused by our negligence or that of persons for whose acts or omissions we are legally liable, we will not be liable to you for any indirect or consequential loss or damage of any kind which you may suffer at or in relation to the Event, and our aggregate liability to you will be limited to the amount you have paid to us.

Privacy

Your full name, job title and company will be used in an attendee list and any table plan that is displayed at a physical event. If you do not want your details to be displayed, please contact our Event management team once booked for the Event.

Your details are collected by Faversham House Ltd. as organiser of the Event to process your entry and/or booking, deliver our events and communicate to you as a customer of our services. This will include notice for the next year of this event and the promotion of similar products and services by post, email and/or phone. We will only send information that we think is relevant to you and you can unsubscribe at any time. If you do not want to receive these communications at all, please contact datadepartment@fav-house.com to unsubscribe. For more information on how your data is protected and used please see our privacy policy.

During the Event, your image and/or those of your guests may be captured in photographs, screenshots or videos which may be used on our website, in our magazines or in marketing material. However, if anyone’s image is captured they have the right to request that we remove it or amend the image, so they are no longer identifiable. If you do not wish to be photographed, please contact us before the Event at datadepartment@fav-house.com.

If you have any queries regarding how your personal data is processed or want to exercise any of your rights as a data subject, please contact us at datadepartment@fav-house.com.

These terms and conditions are governed by English law. The courts of England and Wales will have exclusive jurisdiction over any dispute.

These Awards are organised by Faversham House Ltd. (registered in England no. 692570) of Windsor Court, Wood Street, East Grinstead, West Sussex, RH19 1UZ.